Anxin technology tests all of its industrial monitors to ensure that they are fully operational when shipped from the manufacturing facility.
However, if your product is not functioning and needs to be returned, follow these procedures.
If you experience a problem within the first 24 hours of installation, please review the information.
You can also contact a special Customer Support number for initial help in getting your product up and running.
Ship or Transport the Monitor
If you need to ship the monitor via common carrier or transport it to another location, you must
first uninstall the monitor and place it in its original packing material.